Mailinglist Archive

10 IT Nightmares & How to Avoid Them
Author: Paul Chard, Technical Architect, Avanade UK
Published: Thursday, 21 October 2004 12:16 GMT

Most companies’ IT support departments have a difficult enough time
balancing operational and support requirements amidst staff turn-over,
holidays, sick-leave, training, etc. Add to that, unforeseen incidents,
technical issues and security breaches and you have an instant recipe
for pandemonium amongst your critical systems.

http://www.ebcvg.com/articles.php?id=276